Kia ora,
I’m Marine.
Transforming people experiences through strategic design thinking and collaboration. Driving organisational growth and innovation.
Designing Humanity at work.
Looking at today's work climate and how things change so rapidly. In the past years, businesses and organisations had to move a workforce remotely during a pandemic, operate during the great resignation and need to support people with major events happening across the world. As much as our focus is on customers in businesses and services, the focus needs to be equal on employees.
Designing at scale
Embarking on the journey to improve onboarding for designers at New Zealand's largest bank hasn't been without its challenges. In my talk, I'm diving into how we've tackled these hurdles head-on by prioritizing Design Ops and strategic initiatives. Sharing insights on how we've fostered collaboration in the Design community and put the double diamond approach into action. Find out how tools like user journeys, journey maps, and service blueprints have shaped our design strategies for maximum impact.